Returns & Exchanges

At RENNA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure all tags are still attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original box and include the printed return authorization slip inside the package.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.